Returns Policy

Returns Policy:

  • Please note Royal Mail Confirmed “Recorded” Delivery does not offer compensation for jewellery.
  • We recommend returning items to us via Royal Mail Guaranteed “Special” Delivery as it is safe, reliable and insured against loss. This service is insured up to £500. If your jewellery is valued over £500 a small surcharge will be added by the post office
  • Fill in the on site returns section within our customer service policy.

Please note the above policy does not affect your statutory rights.

Please do not hesitate to contact us if you have any questions regarding our Returns Policy.

Kenlyns Jewellers/Lipstick Rocks
139 St Johns Road
L22 9QE

Tel: 0151 920 0399 Email: